Our return policy in is accordance with the laws of the Republic of Cyprus, e-Commerce Law: L156(I)/2004 and Amendment Law: L97(I)/2007.
You can return any item within 30 days from the day of receipt (physically) to one of our shops, in its original condition, unopened with all seals, packaging and shrink-wrap, and we will issue a credit note after inspection and approval by our warehouse E-shop officer.
Alternatively you can return goods via a courier service to our main Store, 47 Kennedy Ave., 1076 Nicosia, CYPRUS tel. 00357-22446565.
In both cases please consider to mark the returning package as “E-SHOP RETURN” and include a copy of the delivery invoice.
For the amount to be refunded due to a credit note, a refund voucher code will be issued (and sent to you over email) to be used on one of your next purchases over the E-shop.
Please note that you will be responsible for the costs of returning the goods to us, unless we delivered the item to you in error, or if the item is damaged or faulty. We can only accept the return of opened items if they are faulty.
Claims for damaged, faulty or delivered in error goods, will be accepted within 2 working days after receipt. Please inspect goods immediately.