Privacy Policy

Last updated: March 2025

At Dimco Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our website and e-shop at www.dimco.eu.

1. What Data We Collect

We may collect and process the following information:

• Contact details: name, email address, phone number

• Billing and shipping information

• Order history and transaction data

• Technical data: IP address, browser type, device info

• Usage data: pages visited, time spent, preferences

2. How We Use Your Data

We use your data to:

• Process and deliver your orders

• Provide customer support

• Improve our website and services

• Send order confirmations, invoices, or service-related updates

• Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your data only with:

• Trusted service providers (e.g., payment gateways, delivery companies)

• Legal or regulatory authorities, if required by law

All third parties are required to comply with data protection regulations.

4. Data Retention

We retain your personal data only for as long as necessary:

• To fulfill the purposes for which it was collected

• To comply with legal, accounting, or reporting obligations

5. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (under certain conditions)

• Object to or restrict processing

• Request transfer of your data

To exercise your rights, please contact us at: info@dimco.eu

6. Cookies

Our website uses cookies to improve user experience and analyze traffic. By using our site, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.

7. Security

We implement appropriate technical and organizational measures to secure your personal data from unauthorized access, disclosure, or misuse.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.